Refund Policy
Last updated: 4 November 2026
Cancel anytime
You can cancel daste Pro at any time from “Manage subscription” on the Pricing page. You won't be charged again, and Pro stays active until the end of the period you've already paid for.
Monthly plan
Monthly payments aren't refunded, including for partly used months. After you cancel, you keep Pro until the end of the current month.
Yearly plan
- If you ask within 7 days of a yearly payment (a first purchase or a renewal), we'll refund it in full and end Pro.
- After 7 days, yearly payments aren't refunded, but you keep Pro until the end of the year you paid for.
Billing mistakes
If you were charged twice, charged after cancelling, or charged in error, we'll refund the full amount.
How to ask for a refund
Email support@getdaste.com from the email address on your daste account and tell us which payment it's about. We reply within 3 business days.
Approved refunds go back to the original card through Stripe and usually appear within 5–10 business days, depending on your bank.
Your legal rights
This policy doesn't limit any rights you have under Thai consumer protection law.